Frequently Asked Questions

Is ordering from your website safe?
     Yes, we use a reliable and secure passage for transaction data.  All credit card information 
     is encrypted when transferred to our site using the industry-standard 128-bit encryption.


How long will it take to process my order?
     Your order will be processed and shipped within 3 business days.
     We will notify you by e-mail if there is a delay in shipping.


Do you ship internationally?
   No, we currently do not ship internationally.
   
 
How should I send a return or exchange?
     Simply print and complete the "Satisfaction Guarantee" instruction form.  Send the 
     item(s), and the completed form via insured, prepaid U.S. mail or UPS to:
                      
                      Scrubs OnCall
                      Division of Parkway Scrubs
                      2006 Memorial Parkway
                      Huntsville, AL  35801


Do I need a return authorization?
      No, as long as you are returning an item within 30 days of purchase, the item is unworn 
      and the original tags are attached. 
 
 
How do I contact you?
       call: 1-256-536-5367
       or e-mail: cwalthall@parkwayscrubs.com